Shipping & Returns

 

Shipping

We use gls-group.eu Couriers to delivery all our orders. This is next day delivery in Ireland and costs as little as €5.50 for all orders under €100. You can Track and Trace your order once we give you a tracking code on www.gls-group.eu/IE/en/parcel-tracking

Return Policy

If you are not satisfied with the merchandise you have received, you may return the unused product(s) for store credit, exchange, or a full refund within 21 days of the purchase date.

Once we have received and approved your returned product(s), you can expect to receive a full refund to your credit card within 7 to 10 business days. Please allow up to 30 days for this refund to visible on your credit card statement.

Returns and exchanges are accepted for products that HAVE NOT BEEN OPENED, WORN, WASHED, ALTERED, VIEWED, or RIDDEN.

Manufacturer and workmanship defects, such as delaminating and warping, must be handled directly with the brand manufacturer.

Please note: Items designated as SALE are non returnable.

We will deduct the cost of shipping from all returns.

Return Instructions

To return an item for store credit, exchange, or full refund, please email or call 087-7444393 for Return Authorization and Return instructions.

In order to serve you in the fastest, most efficient manner, please provide us with a copy of your invoice or your Billing Name, Order Number, Returned Item Description along with your reason for returning the product. Ship the item(s) back per the return instructions you receive.

Returns are processed within 72 hours after we receive the returned products.

Shipping charges are non refundable.

Shipping Item back to us

To send an item back to us please ensure it is packaged suitably for the return and is sent by registered post or courier. Please send the package to:

29 Georges Street, Waterford City, Ireland

Please include you original order number with the return.